City of Englewood Tutorial for using Bill Pay

When you first go into www.englewoodutilities.org this is the first screen you will see.

Put in your Customer Number and Account Number – This will be located on your bill. The Customer Number is the first set before the dash, a total of 8 numbers, and the Customer Number is after the dash, a total of 11 numbers.

This is the account summary. The past due amount is the amount you would want to pay to avoid disconnect. The current amount is you current bill, the due date is for the current bill, the last payment date is the date of your last payment, followed with the last payment amount that you paid.

Then you pick if you want to pay by Credit Card or eCheck.

This is the screen you will see if you pick Credit Card. Fill in the name that appears on your Credit Cards and the billing address for the Credit Card. The amount to pay will auto fill, so if you do not want to pay that amount highlight in and put in the amount you want to pay. Click continue….

This is the screen that you will see to pay with an eCheck. Put in your name as it appears on your check and your service address. The amount to pay will auto fill, so if you do not want to pay that amount highlight in and put in the amount you want to pay. Click continue….

This is your confirm screen, if you are happy with your input click Pay now, if you need to edit it click Edit Information. Do the same if you’re paying with eCheck.

This is the screen that you will want to print to track your transaction ID. It is the same if you are paying with eCheck.

You can click on Statement Detail if you want to view a detail of all the charges on your bill. Below is a sample.

Account Summary will take you back to the summary of your bill. If you click on the back button, and if your account is overdue, it will appear. Sample below.